markoto

/legal · Version 2 · Last updated October 26, 2026

Terms of Service

In short: markoto is currently a free service, provided as is. Use it for any lawful purpose. Don’t break it, don’t abuse it, don’t impersonate. If you connect your own AI provider, that is a contract between you and that provider and you pay its costs. We can suspend accounts that abuse the service.

1. The service

markoto is a collaborative markdown editor operated by LatentSpace Labs GmbH. Your use of the service is governed by these Terms, our Privacy Policy (/legal/privacy), and — for workspace owners — our Data Processing Addendum (/legal/dpa).

2. Eligibility

You must be at least the digital age of consent in your country (16 in most EU member states) to create an account. If you are using markoto on behalf of an organisation, you confirm you are authorised to bind that organisation.

3. Anonymous use and your account

You can create and edit public documents without an account. Owning documents, using workspaces and using the AI features require a free account.

You are responsible for the security of your account credentials. We use OAuth via GitHub or Google for authentication; you should secure those upstream accounts with two-factor authentication.

4. Free service, fair use and limits

markoto is currently offered free of charge. We do not currently sell paid plans, and no payment terms are in force.

To keep the service available for everyone we apply rate limits and usage limits, for example on AI usage, knowledge-base storage, the number of workspaces you can own, and web search and page fetching by the AI. These limits may change. Do not try to get around them.

We may introduce paid plans in the future. If we do, they will be offered under separate terms that you accept before buying, and we will give notice in the service. Introducing paid plans will not retroactively charge you for anything you used for free.

5. Acceptable use

You agree not to use markoto to:

  • Upload, store, or transmit content that is illegal under EU law, Swiss law or the law of your country;
  • Infringe third-party intellectual property rights;
  • Harass, threaten, or impersonate any person;
  • Attempt to circumvent our rate limits, sub-processor protections, or audit logging;
  • Use the AI features to generate or distribute disallowed content (CSAM, terrorist content, malware).

We may suspend or terminate accounts that violate these terms.

6. Content ownership

You own the documents and content you create on markoto. You grant us the limited licence required to host, sync, render, and back up your content for the purpose of operating the service.

We do not use your content to train AI models. The AI providers we engage ourselves (Mistral AI, Jina AI, Staan, Black Forest Labs — see /legal/sub-processors for the list) do not use API content to train models on the tiers we use.

7. Anonymous documents

Documents created without an account and not part of a workspace are deleted automatically after 180 days without activity on the hosted service. Anyone with the link can open and, depending on the access mode, edit such a document, so do not put confidential information into one. To keep a document, create it while signed in. Documents owned by an account are not deleted because of inactivity.

8. AI features

The AI assistant offers suggestions; you choose to accept or reject them. AI output may be incomplete or inaccurate. You are responsible for reviewing AI-generated content before publishing it.

Your own AI provider (bring your own key)

You can connect your own AI provider account (chat, image generation and voice transcription separately). When you do:

  • You are responsible for that provider account: for having the right to use it, for its terms and acceptable-use rules, and for every cost it charges, including costs caused by requests that markoto makes on your instruction. We do not pay for, cap, or refund them.
  • markoto relays your requests to the provider you configured and stores your provider settings and API key (encrypted) so that it can do so. We are not a party to the agreement between you and your provider and are not responsible for the provider’s availability, output, pricing, data handling or changes.
  • Keep your API key under your control. Use a key with a spending limit where your provider offers one, and remove it in the settings, or revoke it with the provider, if you think it has been exposed.
  • Platform features that do not use your provider, such as embeddings, web search and page fetching, continue to be provided by us under the limits in §4.

9. Reporting illegal content

To report content that violates EU law or these Terms, see our abuse-reporting policy at /legal/abuse-policy. We acknowledge every report and act on those that meet our policy. This is our notice-and-action mechanism under Article 16 of the Digital Services Act.

10. Service availability and changes

The service is provided “as is” and “as available”, free of charge, without any promise of uptime, support, or that it will be error-free or suit a particular purpose. Maintenance windows may briefly interrupt service. Keep your own copy of anything important; you can download your documents as markdown and export your data at any time.

We may change, limit or discontinue features, or the whole service, at any time. If we discontinue the service we will give reasonable advance notice, where possible at least 30 days, and a way to export your data.

11. Liability

Nothing in these Terms limits liability for intent or gross negligence, for injury to life, body or health, or for anything else that cannot be limited by law, including mandatory consumer-protection law.

Subject to that, and to the maximum extent permitted by applicable law, we are not liable for loss of data, loss of profit, indirect or consequential loss, or for third-party services (including AI providers you connect), arising from use of a service we provide free of charge. Where liability cannot be excluded, it is limited to the fees you paid us for the service in the 12 months before the event giving rise to the claim; as the service is free, that amount is currently zero.

12. Termination

You may terminate your account at any time from /settings/profile. We may terminate accounts that breach these Terms, with notice where reasonable. On termination, your data is processed according to the Privacy Policy.

13. Governing law and forum

These Terms are governed by Swiss law. Where you are a consumer, you also benefit from any mandatory consumer-protection provisions of the law of your habitual residence.

14. Changes to these Terms

This is version 2, effective 2026-10-26. Material changes trigger a re-acceptance prompt.

  • v2 (2026-10-26). Aligned with the free-only service: no paid plans or payment terms in force, fair use and limits, anonymous-document clean-up, bring-your-own-key AI provider responsibilities, “as is” and discontinuation clauses.
  • v1 (2026-05-04). Initial publication.